MainsMitraIn short: plans do not renew, so there is nothing to cancel for future payments. You can get a full refund if you ask within 4 hours of buying and have not used any paid feature. If a payment fails, is taken twice, or the plan was not given, you always get a full refund.
Cancelling
Every plan is a one-time payment for one month or one year. Nothing is charged again automatically, so you do not need to cancel. If you stop using the app, your plan simply ends on its end date.
Refunds
- Money taken but plan not given, double payment, or failed payment: full refund. Failed payments are usually returned by your bank or Razorpay by themselves within 5 to 7 working days.
- Changed your mind: email us within 4 hours of buying. If you have not used any paid feature of the plan (no AI study plan made, no answer sent for checking, no paid test started), we refund the full amount.
- After a paid feature has been used, or after 4 hours, the payment is not refundable, and the plan stays open until its end date.
How to ask
Write to support@mainsmitra.com from your registered email with your payment ID. Approved refunds are sent back to the same payment method within 5 to 7 working days.